When a client complains, the ombudsman will want to see evidence firms tried to progress matters.
Senior Costs Judge Rowley says clients understood terms and were not put under pressure to sign.
Dishonest claimant had said her solicitors let her down over costs information.
Public Accounts Committee critical of ‘astronomical’ sums paid to claimant lawyers.
London and Manchester firm denies all allegations against it over its work on a £26m clinical negligence claim.
Listed group says supply of enquiries will recover slowly but sees 'no meaningful recovery' in panel demand.
MedCo issues new guidelines on how examinations must be administered - including a limit of 35 a day.
Judge rejects allegations that appointment of directors to legal business was a sham.
Claire Leslie is co-ordinator of the Devon and Cornwall region of the Association of Personal Injury Lawyers.